Metrikler
Yayın
69
Açık Erişim
2
BM Sürdürülebilir Kalkınma Amaçları
Biyografi
Ozlem Senvar (PhD in Industrial Engineering) is serving as Professor at Marmara University in
Department of Industrial Engineering. Ozlem Senvar (PhD) was officially granted (Ref.2013/327-350) by
European Commission for her post doctoral researches in France. She has been author of many peer reviewed international articles, book chapters, and conference papers. Her research interests involve
Operations Management, Advanced Quality Engineering, Statistics, Machine Learning, and Decision
Making.
Eğitim Bilgileri
2008 - 2012
2008 - 2012Doktora
Marmara Üniversitesi, Fen Bilimleri Enstitüsü, Endüstri Mühendisliği (Dr), Türkiye
2007 - 2008
2007 - 2008Yüksek Lisans
Başkent Üniversitesi, FEN BİLİMLERİ ENSTİTÜSÜ, Kalite Mühendisliği, Türkiye
2002 - 2006
2002 - 2006Lisans
Karadeniz Teknik Üniversitesi, Fen-Edebiyat Fakültesi, İstatistik Ve Bilgisayar Bilimleri Bölümü, Türkiye
Yaptığı Tezler
2012
2012Doktora
Fuzzy process capabılıty analyses for non-normal processes
Marmara Üniversitesi, Fen Bilimleri Enstitüsü, Endüstri Mühendisliği (Dr)
Araştırma Alanları
Mühendislik ve Teknoloji
Akademik Ünvanlar / Görevler
2016 - Devam Ediyor
2016 - Devam EdiyorYrd. Doç. Dr.
Marmara Üniversitesi, Mühendislik Fakültesi, Endüstri Mühendisliği Bölümü
2013 - 2015
2013 - 2015Öğretim Görevlisi Dr.
Université de Technologie de Troyes, Institutcharles Delaunay (Icd) , Laboratoire D'optimisation Des Systemes Industriels (Losı)
Yönetimsel Görevler
2024 - Devam Ediyor
2024 - Devam EdiyorBölüm Başkan Yardımcısı
Marmara Üniversitesi, Mühendislik Fakültesi, Endüstri Mühendisliği Bölümü
Makaleler
Tümü (29)
SCI-E, SSCI, AHCI (14)
SCI-E, SSCI, AHCI, ESCI (19)
ESCI (3)
Scopus (19)
TRDizin (1)
Diğer Yayınlar (8)
2023
20231. A Novel Parallel Simulated Annealing Methodology to Solve the No-Wait Flow Shop Scheduling Problem with Earliness and Tardiness Objectives
Karacan I., ŞENVAR Ö., BULKAN S.
Processes
, cilt.11, sa.2, 2023 (SCI-Expanded, Scopus)
2022
20222. An Overview to Unmanned Aerial Vehicles from Perspectives of Quality and Safety Management in Aviation
ŞENVAR Ö., Ünver S.
Uluslararası Mühendislik Araştırma ve Geliştirme Dergisi , cilt.14, sa.2, ss.917-940, 2022 (Hakemli Dergi)
2022
20223. A hybrid genetic algorithm based on a two-level hypervolume contribution measure selection strategy for bi-objective flexible job shop problem
Turkyilmaz A., ŞENVAR Ö., Unal I., BULKAN S.
COMPUTERS & OPERATIONS RESEARCH
, cilt.141, 2022 (SCI-Expanded)
2022
20224. Revealing Relationships between Personal Resources and Coping with Organizational Change
ŞENVAR Ö., Özavnik Ç., SENNAROĞLU B.
International journal of scientific research and management , cilt.10, sa.2, 2022 (Hakemli Dergi)
2022
20225. A novel integrated AHP and MULTIMOORA method with interval-valued spherical fuzzy sets and single-valued spherical fuzzy sets to prioritize financial ratios for financial accounting fraud detection
Hamal S., ŞENVAR Ö.
JOURNAL OF INTELLIGENT & FUZZY SYSTEMS
, cilt.42, sa.1, ss.337-364, 2022 (SCI-Expanded)
2021
20216. An Integrated Solution Approach for Flow Shop Scheduling
Karacan I., Karacan I., ŞENVAR Ö., BULKAN S.
TEHNICKI VJESNIK-TECHNICAL GAZETTE
, cilt.28, sa.3, ss.786-795, 2021 (SCI-Expanded)
2021
20217. Comparing performances and effectiveness of machine learning classifiers in detecting financial accounting fraud for Turkish SMEs
Hamal S., ŞENVAR Ö.
INTERNATIONAL JOURNAL OF COMPUTATIONAL INTELLIGENCE SYSTEMS
, cilt.14, sa.1, ss.769-782, 2021 (SCI-Expanded)
2020
20208. A research survey: heuristic approaches for solving multi objective flexible job shop problems
Turkyilmaz A., ŞENVAR Ö., Unal I., BULKAN S.
JOURNAL OF INTELLIGENT MANUFACTURING
, cilt.31, sa.8, ss.1949-1983, 2020 (SCI-Expanded)
2020
20209. A Novel Approach Integrating Intuitionistic Fuzzy Analytical Hierarchy Process and Goal Programming for Chickpea Cultivar Selection under Stress Conditions
Karacan I., ŞENVAR Ö., Arslan O., EKMEKÇİ Y., BULKAN S.
PROCESSES
, cilt.8, sa.10, 2020 (SCI-Expanded)
2020
202010. Framework Study for Agile Software Development Via Scrum and Kanban
Zayat W., ŞENVAR Ö.
INTERNATIONAL JOURNAL OF INNOVATION AND TECHNOLOGY MANAGEMENT
, cilt.17, sa.4, 2020 (ESCI)
2020
202011. Customer oriented intelligent DSS based on two-phased clustering and integrated interval type-2 fuzzy AHP and hesitant fuzzy TOPSIS
ŞENVAR Ö., Akburak D., Yel N.
JOURNAL OF INTELLIGENT & FUZZY SYSTEMS
, cilt.39, sa.5, ss.6121-6143, 2020 (SCI-Expanded)
2020
202012. A CASE STUDY FOR CUSTOMER ORIENTATION OF SALESPEOPLE IN ENERGY SECTOR
ŞENVAR Ö., Torun A., Kider İ.
International Journal of Information, Business and Management , cilt.12, sa.2, ss.209-229, 2020 (Hakemli Dergi)
2019
201913. Examination of Malignant Neoplasm and Revealing Relationships withCigarette Consumption
ŞENVAR Ö., Ünal İ.
Journal of Health Systems and Policies , cilt.1, sa.2, ss.73-89, 2019 (Hakemli Dergi)
2018
201814. Selection of optimal renewable energy investment project via fuzzy ANP
Hamal S., ŞENVAR Ö., VAYVAY Ö.
Journal of Economics, Finance and Accounting, Pressacademia
, cilt.5, ss.224-233, 2018 (Hakemli Dergi)
2018
201815. Intelligent Life Cycle Assessments in Environmental Sustainability
ŞENVAR Ö.
International Journal of Information,Business and Management
, cilt.10, sa.2, ss.189-200, 2018 (Hakemli Dergi)
2018
201816. AN OVERVIEW TO INDUSTRY 4.0
ŞENVAR Ö., AKKARTAL E.
International Journal of Information,Business and Management , cilt.10, sa.4, ss.50-57, 2018 (Hakemli Dergi)
2017
201717. CONCEPTUAL OVERVIEW TO DISTRIBUTED MANUFACTURING SYSTEMS
ŞENVAR Ö., BULKAN S.
International Journal of Information,Business and Management , cilt.9, ss.41-52, 2017 (Hakemli Dergi)
2017
201718. EWMA Control Charts with Intelligent Systems
ŞENVAR Ö.
QUALITY-ACCESS TO SUCCESS
, cilt.18, sa.159, ss.44-49, 2017 (ESCI)
2016
201619. ANFIS modeling for forecasting oil consumption of Turkey
ŞENVAR Ö., Ulutagay G., Bekar E. T.
Journal of Multiple-Valued Logic and Soft Computing
, cilt.26, sa.6, ss.609-624, 2016 (SCI-Expanded)
2016
201620. Comparing performances of clements, box-cox, johnson methods with weibull distributions for assessing process capability
Senvar Ö., SENNAROĞLU B.
Journal of Industrial Engineering and Management
, cilt.9, sa.3, ss.634-656, 2016 (Scopus)
2014
201421. Colour recipe prediction in dyeing acrylic fabrics with fluorescent dyes using artificial neural network
SENNAROĞLU B., ÖNER E., ŞENVAR Ö.
INDUSTRIA TEXTILA
, cilt.65, sa.1, ss.22-28, 2014 (SCI-Expanded, Scopus)
2014
201422. Supply Chain Performance Measurement: An Integrated DEMATEL and Fuzzy-ANP Approach
ŞENVAR Ö., TUZKAYA U. R., Kahraman C.
SUPPLY CHAIN MANAGEMENT UNDER FUZZINESS: RECENT DEVELOPMENTS AND TECHNIQUES
, cilt.313, ss.143-165, 2014 (SCI-Expanded)
2014
201423. Type-2 fuzzy process capability indices for non-normal processes
ŞENVAR Ö., Kahraman C.
JOURNAL OF INTELLIGENT & FUZZY SYSTEMS
, cilt.27, sa.2, ss.769-781, 2014 (SCI-Expanded)
2014
201424. Multi criteria supplier selection using fuzzy PROMETHEE method
Senvar Ö., TUZKAYA G., Kahraman C.
Studies in Fuzziness and Soft Computing
, cilt.313, ss.21-34, 2014 (Scopus)
2014
201425. Fuzzy Process Capability Indices Using Clements' Method for Non-Normal Processes
ŞENVAR Ö., Kahraman C.
JOURNAL OF MULTIPLE-VALUED LOGIC AND SOFT COMPUTING
, cilt.22, ss.95-121, 2014 (SCI-Expanded)
2013
201326. Forecasting Student Enrollments to Universities Through Trend Centrality Based Fuzzy Time Series
ŞENVAR Ö., TURANOĞLU BEKAR E.
International Journal of Information, Business and Management , cilt.5, sa.4, ss.151-171, 2013 (Hakemli Dergi)
2013
201327. Healthcare Failure Mode and Effects Analysis Under Fuzziness
Kahraman C., KAYA İ., ŞENVAR Ö.
HUMAN AND ECOLOGICAL RISK ASSESSMENT
, cilt.19, sa.2, ss.538-552, 2013 (SCI-Expanded)
2012
201228. Oil Consumption Forecasting in Turkey using Artificial Neural Network
TURANOĞLU BEKAR E., ŞENVAR Ö., KAHRAMAN C.
INTERNATIONAL JOURNAL OF ENERGY OPTIMIZATION AND ENGINEERING , cilt.1, ss.89-105, 2012 (ESCI)
2010
201029. An overview of capability evaluation of Measurement Systems and Gauge Repeatability and Reproducibility Studies
Senvar Ö., Fırat S. Ü.
International Journal of Metrology and Quality Engineering
, cilt.1, ss.121-127, 2010 (Scopus)
Hakemli Bilimsel Toplantılarda Yayımlanmış Bildiriler
2025
20251. A Case Study for Segmenting Customers in Turkish Private Pension System
ŞENVAR Ö.
7th International Conference on Intelligent and Fuzzy Systems, INFUS 2025, İstanbul, Türkiye, 29 - 31 Temmuz 2025, cilt.1530 LNNS, ss.96-102, (Tam Metin Bildiri)
2023
20232. EFQM Based Supplier Selection
ŞENVAR Ö., Nesanir M. O.
12th International Symposium on Intelligent Manufacturing and Service Systems, IMSS 2023, İstanbul, Türkiye, 26 - 28 Mayıs 2023, ss.499-509, (Tam Metin Bildiri)
2022
20223. An Integrated Intuitionistic Fuzzy MCDM Approach to Rank Alternatives of Polycarbonate Thermoplastic Resins
KARACAN İ., KARACAN İ., ERDOĞAN İ., ŞENVAR Ö., BULKAN S.
12th Annual International Conference on Industrial Engineering and Operations Management, İstanbul, Türkiye, 07 Mart 2022, ss.1100-1111, (Tam Metin Bildiri)
2021
20214. Intelligent Customer Segmentation Considering Beer Sales Based on Beer Attributes, Products and Price: A Case Study for Districts of Istanbul
ŞENVAR Ö., Peduk S., Yildiz C., Vardar C.
International Conference on Intelligent and Fuzzy Systems, INFUS 2021, İstanbul, Türkiye, 24 - 26 Ağustos 2021, cilt.307, ss.60-68, (Tam Metin Bildiri)
2021
20215. A Case Study for Evaluating E-Commerce Websites Using Integrated Fuzzy AHP and Fuzzy TOPSIS
Altıntaşlı A., Temiz M., ŞENVAR Ö.
International Conference on Intelligent and Fuzzy Systems, INFUS 2021, İstanbul, Türkiye, 24 - 26 Ağustos 2021, cilt.307, ss.308-315, (Tam Metin Bildiri)
2022
20226. Intelligent Approach Based on Group Method of Data Handling to Predict Economic Growth Through Entrepreneurship and Innovativeness with Time Series
ŞENVAR Ö., Zeren M.
International Conference on Intelligent and Fuzzy Systems, INFUS 2022, İzmir, Türkiye, 19 - 21 Temmuz 2022, cilt.504 LNNS, ss.982-989, (Tam Metin Bildiri)
2022
20227. A Supervised Learning Algorithms for Consumer Product Returns Case Study for FLO Offline Stores
Sogukkuyu D. Y. C., ŞENVAR Ö., Aysoysal B., Yigit E., Derelioglu V., Varol M. A., et al.
International Conference on Intelligent and Fuzzy Systems, INFUS 2022, İzmir, Türkiye, 19 - 21 Temmuz 2022, cilt.505 LNNS, ss.190-196, (Tam Metin Bildiri)
2019
20198. An unsupervised data mining approach for clustering customers of abrasive manufacturer
Akburak D., Yel N., ŞENVAR Ö.
International Conference on Intelligent and Fuzzy Systems, INFUS 2019, İstanbul, Türkiye, 23 - 25 Temmuz 2019, cilt.1029, ss.416-422, (Tam Metin Bildiri)
2019
20199. An Unsupervised Data Mining Approach for Clustering Customers of Abrasive Manufacturers
ŞENVAR Ö., YEL N., AKBURAK D.
Intelligent and Fuzzy Techniques in Big Data Analytics and Decision Making, 23 - 25 Temmuz 2019, (Tam Metin Bildiri)
2018
201810. FORECASTING TRANSPORTATION CO2 EMISSIONS: A CASE STUDY FOR TURKEY
Usta H., ŞENVAR Ö., Kaya A.
INTERNATIONAL CONGRESS OF MANAGEMENTECONOMY AND POLICY 2018 AUTUMN, 1 - 02 Aralık 2018, (Tam Metin Bildiri)
2018
201811. EXAMINATION AND PRIORITIZATION OF AIRLINE SAFETYMANAGEMENT SYSTEMS USING AHP
GUNES CAGIN N., ŞENVAR Ö.
Production and Operations Management Society (POMS) 2018 International Conference, Granada, Nikaragua, 22 - 24 Ekim 2018, (Özet Bildiri)
2018
201812. Electricity Generation from Renewable and Non-Renewable Energy Sources in Turkey
Surer İ., Arslan İ., ŞENVAR Ö.
12th NCM Conferences New Challenges in Industrial Engineering and Operations Management, Ankara, Türkiye, 11 - 12 Eylül 2018, (Tam Metin Bildiri)
2018
201813. Sustainability assessments in energy management and/or life cycle assessment and life cycle impact assessments
ŞENVAR Ö.
The Second European International Conference on Industrial Engineering and Operations Management (IEOM), 26 - 27 Temmuz 2018, (Özet Bildiri)
2018
201814. Havaalanı Yer Hizmetlerinde Kalite ve Süreç İyileştirme Çalışmaları
AKBURAK D., ŞENVAR Ö.
38. Yöneylem Araştırması Endüstri Mühendisliği Ulusal KongresiYAEM 2018, Türkiye, 26 - 29 Haziran 2018, (Özet Bildiri)
2018
201815. Implementation of Lean Six Sigma for Airline Ground Handling Processes
ŞENVAR Ö., AKBURAK D.
GJCIE 2018 : Global Joint Conference on Industrial Engineering and Its Application Areas, Türkiye, 21 - 22 Haziran 2018, (Tam Metin Bildiri)
2017
201716. Examination of Malignant Neoplasms and Revealing Relationships with Cigarette Consumption
Ünal İ., ŞENVAR Ö.
10th INTERNATIONAL STATISTICS CONGRESS (ISC2017), Ankara, Türkiye, 6 - 08 Aralık 2017, (Özet Bildiri)
2017
201717. A Systematic Customer Oriented Approach based on Hesitant Fuzzy AHP for Performance Assessments of Service Departments
ŞENVAR Ö.
10th Conference of the European-Society-for-Fuzzy-Logic-and-Technology (EUSFLAT) / 16th International Workshop on Intuitionistic Fuzzy Sets and Generalized Nets (IWIFSGN), Warszawa, Polonya, 11 - 15 Eylül 2017, cilt.643, ss.289-300, (Tam Metin Bildiri)
2017
201718. General Framework of Turkish Life Satisfaction via Statistical Data Analyses
Keçecioğlu E., Kesgin N. N., Akın Ş., ŞENVAR Ö.
37. YÖNEYLEM ARAŞTIRMASI VE ENDÜSTRİ MÜHENDİSLİĞİ ULUSAL KONGRESİ, Türkiye, 5 - 07 Temmuz 2017, (Özet Bildiri)
2016
201619. Hospital Site Selection via Hesitant Fuzzy TOPSIS
ŞENVAR Ö., OTAY İ., BOLTURK E.
8th IFAC Conference on Manufacturing Modelling, Management and Control MIM 2016 — Troyes, France, 28—30 June 2016, Fransa, 28 - 30 Haziran 2016, cilt.49, ss.1140-1145, (Tam Metin Bildiri)
2016
201620. Data Mining Approaches for the Methods to Minimize Total Tardiness in Parallel Machine Scheduling Problem
ŞENVAR Ö., YALAOUİ F., DUGARDİN F., BERNATE LARA A. F.
8th IFAC Conference on Manufacturing Modelling, Management and Control MIM 2016 — Troyes, France, 28—30 June 2016, Fransa, 28 - 30 Haziran 2016, cilt.49, ss.431-436, (Tam Metin Bildiri)
2014
201421. Statistical assessments to methods for minimizing tardiness in parallel machines scheduling problems
ŞENVAR Ö., Bernate Lara A. F. B. L., Yalaoui F., Dugardin F.
THE 5TH INTERNATIONAL CONFERENCE ON METAHEURISTICS AND NATURE INSPIRED COMPUTING (META’2014), Marakeş, Fas, 27 - 31 Ekim 2014, (Özet Bildiri)
2013
201322. Comparing Performances of Clements Box Cox and Johnson Transformation Methods for Weibull Distributions
ŞENVAR Ö., SENNAROĞLU B.
13th Annual Conference of European Network for Business and Industrial Statistics (ENBIS ), Ankara, Türkiye, 15 - 19 Eylül 2013, (Özet Bildiri)
2013
201323. Forecasting Oil Consumption of Turkey using Adaptive Neuro Fuzzy Inference System ANFIS
ŞENVAR Ö., ULUTAGAY G., TURANOĞLU BEKAR E.
Intelligent Systems and Decision Making for Risk Analysis and Crisis Response - Proceedings of the 4th International Conference on Risk Analysis and Crisis Response (RACR 2013), İstanbul, Türkiye, 27 - 29 Ağustos 2013, ss.375-381, (Tam Metin Bildiri)
2012
201224. FORECASTING FUTURE ENROLLMENTS TO UNIVERSITIES OF NORTH CYPRUS THROUGH TREND CENTRALITY BASED ON FUZZY TIME SERIES
Turanoglu E., ŞENVAR Ö.
10th International Conference on Fuzzy Logic and Intelligent Technologies in Nuclear Science (FLINS), İstanbul, Türkiye, 26 - 29 Ağustos 2012, cilt.7, ss.937-941, (Tam Metin Bildiri)
2011
201125. Implementation of failure mode and effects analysis FMEA in an automotive supplier
ŞENVAR Ö., VAYVAY Ö.
International Conference on Operations Research (OR 2011), Zürich, İsviçre, 30 Ağustos - 02 Eylül 2011, ss.110-111, (Özet Bildiri)
2010
201026. Investigation of gauge and measurement systems capability studies
Şenvar Ö., Fırat S. Ü.
ENBIS - IMEKO TC21 Workshop on Measurement Systems and Process Improvement 2010, Teddington, Middlesex, İngiltere, 19 - 20 Nisan 2010, ss.100-109, (Tam Metin Bildiri)
2010
201027. Applicability of Process Control Techniques in PET Strapping Production Process
ÇALIŞ B., ŞENVAR Ö., Çiğdem B. T., FIRAT S. Ü.
Yöneylem Araştırması ve Endüstri Mühendisliği 30. Ulusal Kongresi, İstanbul, Türkiye, 30 Haziran - 02 Temmuz 2010, (Özet Bildiri)
2010
201028. Application of Process Control Techniques in PET Strapping Production Process
ÇALIŞ B., Turğut B. T., ŞENVAR Ö., FIRAT S. Ü.
Yöneylem Araştırması ve Endüstri Mühendisliği 30. Ulusal Kongresi’ni (YAEM 2010), İstanbul, Türkiye, 30 Haziran - 02 Temmuz 2010, ss.353, (Özet Bildiri)
2009
200929. Proje Yönetiminde Maliyet Zaman Kalite İlişkilerinin Araştırılması
ŞENVAR Ö., BULKAN S.
9. Ulusal Üretim Araştırmaları Sempozyumu, Eskişehir, Türkiye, 15 - 17 Ekim 2009, ss.239-244, (Tam Metin Bildiri)
Kitaplar
2021
20211. Sustainable Energy Supply Chain Management
ŞENVAR Ö.
Economics and Politics of Energy in the Middle East and Eastern Europe, Natalya KETENCI, Ayse SEVENCAN, Editör, Lexington Books imprint by Rowman and Littlefield Publishing Group, ss.127-137, 2021
2019
20192. General Overview to Enterprise Risk Management With Its Key Components and Determinants From the Management Perspectives
Oydag E., ŞENVAR Ö.
Social, Economic, and Environmental Impacts Between Sustainable Financial Systems and Financial Markets, Magdalena Ziolo, Editör, IGI GLOBAL, ss.289-306, 2019
2019
20193. Chapter 10 Anticipation in Artificial Intelligence
ŞENVAR Ö.
ANTICIPATION:CONCEPTUAL, THEORETICAL AND EMPIRICAL ISSUES, M. ATİLLA ÖNER,A. KEMAL TUĞCU, Editör, Yeditepe University Press, İstanbul, ss.199-214, 2019
2016
20165. A Fuzzy Design of Single and Double Acceptance Sampling Plans
KAHRAMAN C., TURANOĞLU BEKAR E., ŞENVAR Ö.
Intelligent Decision Making in Quality Management, Cengiz Kahraman, Seda Yanık, Editör, Springer, ss.179-211, 2016
2016
20166. A Literature Survey on Metaheuristics in Production Systems
ÇEVİK ONAR S., ÖZTAYŞİ B., KAHRAMAN C., Yanık S., ŞENVAR Ö.
Metaheuristics for Production Systems, El-Ghazali Talbi, Farouk Yalaoui, Lionel Amodeo, Editör, Springer, ss.1-24, 2016
2014
20147. Supply Chain Performance Measurement: An Integrated DEMATEL and Fuzzy-ANP Approach
ŞENVAR Ö., TUZKAYA U. R., KAHRAMAN C.
Supply Chain Management Under Fuzziness Recent Developments and Techniques, Cengiz Kahraman, Başar Öztayşi, Editör, Springer Berlin Heidelberg, Verlag Berlin Heidelberg, ss.143-165, 2014
2014
20148. Chapter 2, Multi Criteria Supplier Selection Using Fuzzy PROMETHEE Method
ŞENVAR Ö., TUZKAYA G., KAHRAMAN C.
Supply Chain Management Under Fuzziness Recent Developments and Techniques, Cengiz Kahraman,Başar Öztayşi, Editör, Springer Berlin Heidelberg, Verlag Berlin Heidelberg, ss.21-34, 2014
2013
20139. Chapter 16, Usage of Metaheuristicsin Engineering:A Literature Review
ŞENVAR Ö., TURANOĞLU BEKAR E., KAHRAMAN C.
Meta Heuristics Optimization Algorithms in Engineering Business Economics and Finance, Pandian M. Vasant, Editör, IGI Global, ss.484-528, 2013
2010
201010. Chapter 9, Process Capability and Six Sigma Methodology Including Fuzzy and Lean Approaches
ŞENVAR Ö., Tozan H.
Products and Services from R D to Final Solutions, Igor Fuerstner, Editör, InTech, ss.153-178, 2010