The productivity and competency of information technology in upscale hotels The perception of hotel managers in Turkey

Karadag E., DUMANOĞLU S.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, cilt.21, ss.479-490, 2009 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 21
  • Basım Tarihi: 2009
  • Doi Numarası: 10.1108/09596110910955712
  • Dergi Adı: INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus
  • Sayfa Sayıları: ss.479-490
  • Anahtar Kelimeler: Hotels, Communication technologies, Productivity rate, Turkey, FIRM PERFORMANCE, CAPABILITY
  • Marmara Üniversitesi Adresli: Evet

Özet

Purpose - This paper aims to examine and analyze the findings of an empirical survey of the productivity of guest-related IT applications and perceptions of hotel managers on IT competency in upscale hotels in Turkey.