Barriers to firm service innovativeness in emerging economies


Durmusoglu S. S., ZAMANTILI NAYIR D., Chaudhuri M., Chen J., Joens I., Scheuer S.

JOURNAL OF SERVICES MARKETING, cilt.32, sa.7, ss.925-944, 2018 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 32 Sayı: 7
  • Basım Tarihi: 2018
  • Doi Numarası: 10.1108/jsm-11-2016-0411
  • Dergi Adı: JOURNAL OF SERVICES MARKETING
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus
  • Sayfa Sayıları: ss.925-944
  • Anahtar Kelimeler: Emerging economy, Transformational leadership, Hospitality, Innovativeness, Barriers to innovation, TRANSFORMATIONAL LEADERSHIP, TRANSACTIONAL LEADERSHIP, PRODUCT INNOVATIVENESS, CONSUMER INNOVATIVENESS, STRATEGIC INNOVATION, OVERCOMING BARRIERS, FINANCIAL SERVICES, CONTEXTUAL FACTORS, ORIENTATION, PERFORMANCE
  • Marmara Üniversitesi Adresli: Evet

Özet

Purpose This paper investigates internal and external barriers influencing the different dimensions of firm service innovativeness and the moderating effect of transformational leadership on these relationships in an emerging economy, namely, Turkey.