Job stress and job performance among employees in public sector in Istanbul: examining the moderating role of emotional intelligence

Yozgat U., Yurtkoru S., Bilginoglu E.

2nd Annual International Conference on Leadership, Technology and Innovation Management, İstanbul, Türkiye, 11 - 13 Ekim 2012, cilt.75, ss.518-524 identifier

  • Yayın Türü: Bildiri / Tam Metin Bildiri
  • Cilt numarası: 75
  • Doi Numarası: 10.1016/j.sbspro.2013.04.056
  • Basıldığı Şehir: İstanbul
  • Basıldığı Ülke: Türkiye
  • Sayfa Sayıları: ss.518-524
  • Anahtar Kelimeler: Job stress, Job performance, Emotional Intelligence, HEALTH
  • Marmara Üniversitesi Adresli: Evet

Özet

This study was conducted among 424 public sector employees to examine the relationship between job stress and job performance considering emotional intelligence as a moderating variable. It was also intended to be a replication of a previous study on job stress and job performance which was conducted in the Taiwanese Finance industry. The result pattern across both samples was similar. While a negative relationship was found between job stress and job performance, it was reported that emotional intelligence had a positive impact on job performance and moderated this relationship.