Managerial processes: business process that sustain performance


Bititci U. S. , Ackermann F., Ateş A., Davies J., Garengo P., Gibb S., ...Daha Fazla

INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, cilt.31, ss.851-887, 2011 (SSCI İndekslerine Giren Dergi) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 31
  • Basım Tarihi: 2011
  • Doi Numarası: 10.1108/01443571111153076
  • Dergi Adı: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
  • Sayfa Sayıları: ss.851-887

Özet

Purpose - It is argued that whilst operational and support processes deliver performance presently, it is the managerial processes that sustain performance over time. The purpose of this research paper is to better understand what these managerial processes are and how they influence organisational performance.