Managerial processes: business process that sustain performance


Bititci U. S., Ackermann F., Ateş A., Davies J., Garengo P., Gibb S., ...Daha Fazla

INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, cilt.31, ss.851-887, 2011 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 31
  • Basım Tarihi: 2011
  • Doi Numarası: 10.1108/01443571111153076
  • Dergi Adı: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus
  • Sayfa Sayıları: ss.851-887
  • Anahtar Kelimeler: Organizational performance, Management strategy, RESOURCE-BASED VIEW, DYNAMIC CAPABILITIES, PROCESS MANAGEMENT, ORGANIZATIONAL PERFORMANCE, STRATEGY PROCESS, KNOWLEDGE, FIRM, TRANSFORMATION, EXPLOITATION, EXPLORATION
  • Marmara Üniversitesi Adresli: Evet

Özet

Purpose - It is argued that whilst operational and support processes deliver performance presently, it is the managerial processes that sustain performance over time. The purpose of this research paper is to better understand what these managerial processes are and how they influence organisational performance.