Due to factors such as customer service, quality standards, productivity, the de-velopment of technology and legal compliance, organisations today have felt the need to transfer the business activities they traditionally managed to an electro-nic environment. As a result of this the transition to Electronic Records Mana-gement Systems (ERMS) in both the United States of America and European Un-ion nations was realised at a fast past. It has been determined that the continu-ity of ERMS implementation which is being carried out within the context of in-formation society action plans particularly within Turkish public institutions and organisations, has to be based on a number of system dynamics.This study focuses on the one of the primary dynamics of “raising the awareness of person-nel through acceptance of change and transformation from an innovative pers-pective as system users.” The aim of this study is to raise the awareness of per-sonnel in the transition to ERMS and to determine the effects of this awareness on the implementation process.