HEALTH RELATED QUALITY OF LIFE AND RELATED FACTORS AMONG BANK CALL CENTER EMPLOYEES

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Gür K., Pinar R., Erol S.

NOBEL MEDICUS, cilt.12, sa.1, ss.79-86, 2016 (ESCI, Scopus)

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 12 Sayı: 1
  • Basım Tarihi: 2016
  • Dergi Adı: NOBEL MEDICUS
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus
  • Sayfa Sayıları: ss.79-86
  • Anahtar Kelimeler: Call center, health complaints, health-related quality of life, job satisfaction, perceived job stress, perceived noise annoyance, quality of life, EFFORT-REWARD IMBALANCE, WORKING-CONDITIONS, JOB-SATISFACTION, EXPOSURE, NOISE, MODEL
  • Açık Arşiv Koleksiyonu: AVESİS Açık Erişim Koleksiyonu
  • Marmara Üniversitesi Adresli: Evet

Özet

Objective: The purpose of this study was to investigate health related quality of life (HRQOL) and related factors among bank call center employees.