Development of a Web-Based Strategic Management Expert System Using Knowledge Graphs

İrdesel İ., Ertek G., Demirelli A., Kailas L., Lekesiz A., Shuvo R. U.

8th International Congress on Information and Communication Technology, ICICT 2023, London, İngiltere, 20 - 23 Şubat 2023, cilt.693 LNNS, ss.593-605, (Tam Metin Bildiri) identifier

  • Yayın Türü: Bildiri / Tam Metin Bildiri
  • Cilt numarası: 693 LNNS
  • Doi Numarası: 10.1007/978-981-99-3243-6_48
  • Basıldığı Şehir: London
  • Basıldığı Ülke: İngiltere
  • Sayfa Sayıları: ss.593-605
  • Anahtar Kelimeler: Decision support systems, Expert systems, Knowledge graphs, Knowledge representation, Strategic management
  • Marmara Üniversitesi Adresli: Evet

Özet

In this paper, we present the development of a Web-based expert system, StrategyAdvisor Cloud, to support strategic management decision-making. The system was developed using a multistage methodology that builds upon knowledge graphs, where knowledge acquisition and rule base construction by project members with different roles, capabilities, and skills can be facilitated through customized visual languages. The methodology systematizes knowledge acquisition and knowledge representation for each stage, coupled with algorithms for the transformation of knowledge graphs between successive stages. The developed expert system and the development process are described in detail in the paper and its supplement, to serve as guidance in the development of similar systems in future.