Development of a Web-Based Strategic Management Expert System Using Knowledge Graphs

İrdesel İ., Ertek G., Demirelli A., Kailas L., Lekesiz A., Shuvo R. U.

8th International Congress on Information and Communication Technology, ICICT 2023, London, England, 20 - 23 February 2023, vol.693 LNNS, pp.593-605, (Full Text) identifier

  • Publication Type: Conference Paper / Full Text
  • Volume: 693 LNNS
  • Doi Number: 10.1007/978-981-99-3243-6_48
  • City: London
  • Country: England
  • Page Numbers: pp.593-605
  • Keywords: Decision support systems, Expert systems, Knowledge graphs, Knowledge representation, Strategic management
  • Marmara University Affiliated: Yes

Abstract

In this paper, we present the development of a Web-based expert system, StrategyAdvisor Cloud, to support strategic management decision-making. The system was developed using a multistage methodology that builds upon knowledge graphs, where knowledge acquisition and rule base construction by project members with different roles, capabilities, and skills can be facilitated through customized visual languages. The methodology systematizes knowledge acquisition and knowledge representation for each stage, coupled with algorithms for the transformation of knowledge graphs between successive stages. The developed expert system and the development process are described in detail in the paper and its supplement, to serve as guidance in the development of similar systems in future.