Assessing IoT challenges in supply chain: A comparative study before and during- COVID-19 using interval valued neutrosophic analytical hierarchy process

Eryarsoy E., KILIÇ H. S., Zaim S., Doszhanova M.

JOURNAL OF BUSINESS RESEARCH, cilt.147, ss.108-123, 2022 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 147
  • Basım Tarihi: 2022
  • Doi Numarası: 10.1016/j.jbusres.2022.03.036
  • Dergi Adı: JOURNAL OF BUSINESS RESEARCH
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, International Bibliography of Social Sciences, Periodicals Index Online, ABI/INFORM, Business Source Elite, Business Source Premier, CAB Abstracts, INSPEC, Psycinfo, Public Affairs Index, Veterinary Science Database
  • Sayfa Sayıları: ss.108-123
  • Anahtar Kelimeler: Internet of Things, IoT, Industrial internet of things, IIoT, Industry 4, 0, i4, Supply chain management, COVID-19, Analytical hierarchy process (AHP), Multi-criteria decision analysis (MCDA), Interval-valued neutrosophic sets, THINGS IOT, INDUSTRY 4.0, INTERNET, SYSTEM, IMPACT, INFORMATION, MANAGEMENT, LOGISTICS, FRAMEWORK, PROSPECTS
  • Marmara Üniversitesi Adresli: Evet

Özet

Although the Internet of Things (IoT) has spawned a new breed of smart factories within supply chains, the latest pandemic has ushered in unparalleled supply chain disturbances. Following the challenges identified in the literature, we interview top experts to evaluate the significance of these challenges. We apply a multi criteria decision analysis (MCDA) tool, analytical hierarchy process (AHP) in combination with interval-valued neutrosophic numbers (IVN). The critical part of this research is that we also perform a comparative analysis by focusing on before-and during-the pandemic periods individually to better assess the impact of the latest pandemic on the IoT challenges. Our study also includes a comprehensive, systematic literature review to bring the readers up-to-date.