User evaluations of tax filing web sites A comparative study of South Korea and Turkey


Lee K. C. , Kirlidog M., Lee S., Lim G. G.

ONLINE INFORMATION REVIEW, cilt.32, ss.842-859, 2008 (SCI İndekslerine Giren Dergi) identifier identifier

  • Cilt numarası: 32 Konu: 6
  • Basım Tarihi: 2008
  • Doi Numarası: 10.1108/14684520810923962
  • Dergi Adı: ONLINE INFORMATION REVIEW
  • Sayfa Sayıları: ss.842-859

Özet

Purpose - The purpose of this paper is to compare the web-based tax filing systems of Turkey and South Korea. The comparison is based on user satisfaction which has parameters such as ease of work, adequacy of the amount of information, display speed, convenience to life, job productivity, and help service.