User evaluations of tax filing web sites A comparative study of South Korea and Turkey

Lee K. C., Kirlidog M., Lee S., Lim G. G.

ONLINE INFORMATION REVIEW, cilt.32, sa.6, ss.842-859, 2008 (SCI-Expanded) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 32 Sayı: 6
  • Basım Tarihi: 2008
  • Doi Numarası: 10.1108/14684520810923962
  • Dergi Adı: ONLINE INFORMATION REVIEW
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Social Sciences Citation Index (SSCI), Scopus
  • Sayfa Sayıları: ss.842-859
  • Anahtar Kelimeler: Online operations, Taxation, Internet, Turkey, South Korea, INFORMATION-SYSTEMS SUCCESS, E-GOVERNMENT, E-COMMERCE, METRICS, MODEL, TECHNOLOGY, ACCEPTANCE, SERVICES, DELONE
  • Marmara Üniversitesi Adresli: Evet

Özet

Purpose - The purpose of this paper is to compare the web-based tax filing systems of Turkey and South Korea. The comparison is based on user satisfaction which has parameters such as ease of work, adequacy of the amount of information, display speed, convenience to life, job productivity, and help service.