Narcissism as a Moderator of the Relationship between Organizational Trust and Citizenship Behavior

Yıldız M. L., Öncer A. Z.

International Journal of Business and Social Science, cilt.3, ss.212-222, 2012 (Hakemli Dergi)

Özet

Organizational citizenship behaviour is a positive concept in terms of both intent and outcome, so it is important to generate this behaviour for organizations. There are various antedencents of organizational citizenship behaviour and one of them is organizational trust. The purpose of this study is to examine the relationship between the organizational trust and organizational citizenship behaviour, and how narcissism effects this relation. The survey of this study is conducted on 190 employees of various companies in Turkey. The obtained data from the questionnaires are analysed through the SPSS statistical packaged software. Analyses results showed that organizational trust has significant positive effect on organizational citizenship behaviour, and this relation is moderated by narcissism in a negative way. The most striking result of the study is that narcissism generates unhealthy outcomes because of its negative effects as a moderator