Reflections of Intrusion and Intrinsic Motivation on Organizational Citizenship Behavior: The Mediator Role of Relational Energy


ÖZKAN O. S., ÜZÜM B., AKSOY KÜRÜ S.

ESKISEHIR OSMANGAZI UNIVERSITESI IIBF DERGISI-ESKISEHIR OSMANGAZI UNIVERSITY JOURNAL OF ECONOMICS AND ADMINISTRATIVE SCIENCES, cilt.17, sa.3, ss.702-719, 2022 (ESCI) identifier identifier

Özet

The aim of this research, which is based on the conservation of resources theory, was to determine to what extent relational energy mediates the effect of intrusion and intrinsic motivation on the additional role behaviors of employees. The sample of the research consisted of 228 health sector employees reached in Zonguldak province between November 2021 and January 2022 by employing convenience sampling method. The survey questionnaire technique was used as a data collection tool in the research, and the prepared questionnaire was applied to the same people in two different periods. As a result of the analyses, it was observed that the intrusion had a negative effect on organizational citizenship behavior whereas intrinsic motivation had a positive impact. Also, it was determined that the intrusion through relational energy fully mediated while intrinsic motivation partially did so. The results contributed to the literature and gave ideas to researchers