The Relatıon Between The Perceptıon Of Organızatıonal Support And Communıcatıon Skılls Of Sports Servıce Busıness Employees


PEKEL A., ATASOY T.

REVISTA ON LINE DE POLÍTICA E GESTÃO EDUCACIONAL, vol.25, no.2, pp.1392-1402, 2021 (ESCI) identifier

  • Publication Type: Article / Article
  • Volume: 25 Issue: 2
  • Publication Date: 2021
  • Doi Number: 10.22633/rpge.v25i2.15495
  • Journal Name: REVISTA ON LINE DE POLÍTICA E GESTÃO EDUCACIONAL
  • Journal Indexes: Emerging Sources Citation Index (ESCI), Directory of Open Access Journals
  • Page Numbers: pp.1392-1402
  • Keywords: Sports, Service business, Communication skills
  • Marmara University Affiliated: No

Abstract

The aim of this study is to evaluate the relationship between the perception of organizational support and communication skills of sports service business employees. The study group of the research consists of volunteer individuals working (n = 274) working in private sports enterprises (manager, coordinator, trainer / trainer) in Istanbul Province. The data were collected online by using the questionnaire technique. Organizational support scale and communication skill scale, perceived as data collection tools, were used. Correlation and regression analysis were used as statistical process. As a result, it is seen that the employees of the sports service business have moderate executive support and also show a good communication skills. While there was a weak, medium, and high positive relationship between the perception of organizational support and communication skills, it was determined that perceived organizational support was a predictor of communication skill.