The Relatıon Between The Perceptıon Of Organızatıonal Support And Communıcatıon Skılls Of Sports Servıce Busıness Employees

PEKEL A., ATASOY T.

REVISTA ON LINE DE POLÍTICA E GESTÃO EDUCACIONAL, cilt.25, sa.2, ss.1392-1402, 2021 (ESCI) identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 25 Sayı: 2
  • Basım Tarihi: 2021
  • Doi Numarası: 10.22633/rpge.v25i2.15495
  • Dergi Adı: REVISTA ON LINE DE POLÍTICA E GESTÃO EDUCACIONAL
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Directory of Open Access Journals
  • Sayfa Sayıları: ss.1392-1402
  • Anahtar Kelimeler: Sports, Service business, Communication skills
  • Marmara Üniversitesi Adresli: Hayır

Özet

The aim of this study is to evaluate the relationship between the perception of organizational support and communication skills of sports service business employees. The study group of the research consists of volunteer individuals working (n = 274) working in private sports enterprises (manager, coordinator, trainer / trainer) in Istanbul Province. The data were collected online by using the questionnaire technique. Organizational support scale and communication skill scale, perceived as data collection tools, were used. Correlation and regression analysis were used as statistical process. As a result, it is seen that the employees of the sports service business have moderate executive support and also show a good communication skills. While there was a weak, medium, and high positive relationship between the perception of organizational support and communication skills, it was determined that perceived organizational support was a predictor of communication skill.