A multi-agent based approach for change management in manufacturing enterprises

AYHAN M. B. , Aydin M. E. , ÖZTEMEL E.

JOURNAL OF INTELLIGENT MANUFACTURING, vol.26, no.5, pp.975-988, 2015 (Journal Indexed in SCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 26 Issue: 5
  • Publication Date: 2015
  • Doi Number: 10.1007/s10845-013-0794-2
  • Page Numbers: pp.975-988


Change management becomes an unavoidable necessity for manufacturing enterprises. Since change in business processes carries significant impact on the performance of manufacturing companies, a change management model is definitely required to remain competitive. Moreover, utilizing agent based systems will provide computational provision and integrity to manage and measure the capabilities to follow the change in a progressive approach by employing the cooperation and collaboration properties of various agents helping for retrieval of the required information in a rapid way. Therefore, in this paper, a multi-agent based change management model is proposed to handle the changes in manufacturing enterprises. The model is validated through a case study done to measure the performance of change management capabilities in a manufacturing company. A sensitivity analysis on the results of this case study is also conducted to reveal the system reactivity to various parameters.