D. Donko And I. Traljic, "Continual Service Improvement Using Balanced Scorecard," 8th WSEAS International Conference on Telecommunications and Informatics , İstanbul, Turkey, pp.157-159, 2009
Donko, D. And Traljic, I. 2009. Continual Service Improvement Using Balanced Scorecard. 8th WSEAS International Conference on Telecommunications and Informatics , (İstanbul, Turkey), 157-159.
Donko, D., & Traljic, I., (2009). Continual Service Improvement Using Balanced Scorecard . 8th WSEAS International Conference on Telecommunications and Informatics (pp.157-159). İstanbul, Turkey
Donko, Dzenana, And Ismet Traljic. "Continual Service Improvement Using Balanced Scorecard," 8th WSEAS International Conference on Telecommunications and Informatics, İstanbul, Turkey, 2009
Donko, Dzenana And Traljic, Ismet. "Continual Service Improvement Using Balanced Scorecard." 8th WSEAS International Conference on Telecommunications and Informatics , İstanbul, Turkey, pp.157-159, 2009
Donko, D. And Traljic, I. (2009) . "Continual Service Improvement Using Balanced Scorecard." 8th WSEAS International Conference on Telecommunications and Informatics , İstanbul, Turkey, pp.157-159.
@conferencepaper{conferencepaper, author={Dzenana Donko And author={Ismet Traljic}, title={Continual Service Improvement Using Balanced Scorecard}, congress name={8th WSEAS International Conference on Telecommunications and Informatics}, city={İstanbul}, country={Turkey}, year={2009}, pages={157-159} }