Lonial, S. Et Al. 2010. An evaluation of SERVQUAL and patient loyalty in an emerging country context. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE , vol.21, no.8 , 813-827.

Lonial, S., Menezes, D., TARIM, M., TATOĞLU, E., & Zaim, S., (2010). An evaluation of SERVQUAL and patient loyalty in an emerging country context. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE , vol.21, no.8, 813-827.

Lonial, Subhash Et Al. "An evaluation of SERVQUAL and patient loyalty in an emerging country context," TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE , vol.21, no.8, 813-827, 2010

Lonial, Subhash Et Al. "An evaluation of SERVQUAL and patient loyalty in an emerging country context." TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE , vol.21, no.8, pp.813-827, 2010

Lonial, S. Et Al. (2010) . "An evaluation of SERVQUAL and patient loyalty in an emerging country context." TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE , vol.21, no.8, pp.813-827.

@article{article, author={Subhash Lonial Et Al. }, title={An evaluation of SERVQUAL and patient loyalty in an emerging country context}, journal={TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE}, year=2010, pages={813-827} }