ALTAŞ, D. Et Al. 2012. The Effects of the Components of the Relationship Marketing on Services Quality and Customer Loyalty An Emprical Research on Turkish GSM Sector. 9th International Conference, Standardization, Prototypes and Qualıty: A Means of Balkan Countries Cooperation .

ALTAŞ, D., AKYOL, A., & YÜRÜK, P., (2012). The Effects of the Components of the Relationship Marketing on Services Quality and Customer Loyalty An Emprical Research on Turkish GSM Sector . 9th International Conference, Standardization, Prototypes and Qualıty: A Means of Balkan Countries Cooperation

ALTAŞ, DİLEK, AYŞE AKYOL, And PINAR YÜRÜK. "The Effects of the Components of the Relationship Marketing on Services Quality and Customer Loyalty An Emprical Research on Turkish GSM Sector," 9th International Conference, Standardization, Prototypes and Qualıty: A Means of Balkan Countries Cooperation, 2012

ALTAŞ, DİLEK A. Et Al. "The Effects of the Components of the Relationship Marketing on Services Quality and Customer Loyalty An Emprical Research on Turkish GSM Sector." 9th International Conference, Standardization, Prototypes and Qualıty: A Means of Balkan Countries Cooperation , 2012

ALTAŞ, D. AKYOL, A. And YÜRÜK, P. (2012) . "The Effects of the Components of the Relationship Marketing on Services Quality and Customer Loyalty An Emprical Research on Turkish GSM Sector." 9th International Conference, Standardization, Prototypes and Qualıty: A Means of Balkan Countries Cooperation .

@conferencepaper{conferencepaper, author={DİLEK ALTAŞ KARACA Et Al. }, title={The Effects of the Components of the Relationship Marketing on Services Quality and Customer Loyalty An Emprical Research on Turkish GSM Sector}, congress name={9th International Conference, Standardization, Prototypes and Qualıty: A Means of Balkan Countries Cooperation}, city={}, country={}, year={2012}}