ONURLU, Ö. And Karataş, S. 2016. THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND INTERNAL SERVICE QUALITY FROM AN INTERNAL MARKETING PERSPECTIVE AND AN APPLICATION IN THE BANKING SECTOR. International Journal of Research GRANTHAALAYAH , vol.4, no.2 , 159-178.

ONURLU, Ö., & Karataş, S., (2016). THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND INTERNAL SERVICE QUALITY FROM AN INTERNAL MARKETING PERSPECTIVE AND AN APPLICATION IN THE BANKING SECTOR. International Journal of Research GRANTHAALAYAH , vol.4, no.2, 159-178.

ONURLU, ÖZLEN, And Suna Karataş. "THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND INTERNAL SERVICE QUALITY FROM AN INTERNAL MARKETING PERSPECTIVE AND AN APPLICATION IN THE BANKING SECTOR," International Journal of Research GRANTHAALAYAH , vol.4, no.2, 159-178, 2016

ONURLU, ÖZLEN And Karataş, Suna. "THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND INTERNAL SERVICE QUALITY FROM AN INTERNAL MARKETING PERSPECTIVE AND AN APPLICATION IN THE BANKING SECTOR." International Journal of Research GRANTHAALAYAH , vol.4, no.2, pp.159-178, 2016

ONURLU, Ö. And Karataş, S. (2016) . "THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND INTERNAL SERVICE QUALITY FROM AN INTERNAL MARKETING PERSPECTIVE AND AN APPLICATION IN THE BANKING SECTOR." International Journal of Research GRANTHAALAYAH , vol.4, no.2, pp.159-178.

@article{article, author={ÖZLEN ONURLU And author={Suna Karataş}, title={THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND INTERNAL SERVICE QUALITY FROM AN INTERNAL MARKETING PERSPECTIVE AND AN APPLICATION IN THE BANKING SECTOR}, journal={International Journal of Research GRANTHAALAYAH}, year=2016, pages={159-178} }