E. Dinç Elmalı, "The Effect of Personality Traits on Organizational Silence: A Research on The Service Industry," In Enhancing Customer Experience in the Service Industry A Global Perspective , Newcastle-Upon-Tyne: Cambridge Scholar Publishing, 2016, pp.130-152.
Dinç Elmalı, E. The Effect of Personality Traits on Organizational Silence: A Research on The Service Industry. 2016. In Enhancing Customer Experience in the Service Industry A Global Perspective , Cambridge Scholar Publishing, Newcastle-Upon-Tyne, 130-152.
Dinç Elmalı, E., (2016). The Effect of Personality Traits on Organizational Silence: A Research on The Service Industry. Enhancing Customer Experience in the Service Industry A Global Perspective (pp.130-152), Newcastle-Upon-Tyne: Cambridge Scholar Publishing.
Dinç Elmalı, ESRA. "The Effect of Personality Traits on Organizational Silence: A Research on The Service Industry." In Enhancing Customer Experience in the Service Industry A Global Perspective , 130-152. Newcastle-Upon-Tyne: Cambridge Scholar Publishing, 2016
Dinç Elmalı, ESRA D. . "The Effect of Personality Traits on Organizational Silence: A Research on The Service Industry." Enhancing Customer Experience in the Service Industry A Global Perspective , Cambridge Scholar Publishing, 2016, pp.130-152.
Dinç Elmalı, E. (2016) "The Effect of Personality Traits on Organizational Silence: A Research on The Service Industry", Enhancing Customer Experience in the Service Industry A Global Perspective . Newcastle-Upon-Tyne: Cambridge Scholar Publishing.
@bookchapter{bookchapter, author ={ESRA DİNÇ ELMALI}, chaptertitle={The Effect of Personality Traits on Organizational Silence: A Research on The Service Industry}, booktitle={ Enhancing Customer Experience in the Service Industry A Global Perspective}, publisher={Cambridge Scholar Publishing}, city={Newcastle-Upon-Tyne},year={2016} }