Kara, A. Et Al. 2005. A paradox of service quality in Turkey: The seemingly contradictory relative importance of tangible and intangible determinants of service quality. European Business Review , vol.17, no.1 , 5-20.

Kara, A., Lonial, S., TARIM, M., & Zaim, S., (2005). A paradox of service quality in Turkey: The seemingly contradictory relative importance of tangible and intangible determinants of service quality. European Business Review , vol.17, no.1, 5-20.

Kara, Ahmet Et Al. "A paradox of service quality in Turkey: The seemingly contradictory relative importance of tangible and intangible determinants of service quality," European Business Review , vol.17, no.1, 5-20, 2005

Kara, Ahmet Et Al. "A paradox of service quality in Turkey: The seemingly contradictory relative importance of tangible and intangible determinants of service quality." European Business Review , vol.17, no.1, pp.5-20, 2005

Kara, A. Et Al. (2005) . "A paradox of service quality in Turkey: The seemingly contradictory relative importance of tangible and intangible determinants of service quality." European Business Review , vol.17, no.1, pp.5-20.

@article{article, author={Ahmet Kara Et Al. }, title={A paradox of service quality in Turkey: The seemingly contradictory relative importance of tangible and intangible determinants of service quality}, journal={European Business Review}, year=2005, pages={5-20} }