ÖZTEMEL, E. And Salmona, M. Ö. 2009. A general framework for an agent-based service performance assessment system in local governments. EUROPEAN JOURNAL OF INDUSTRIAL ENGINEERING , vol.3, no.4 , 436-449.

ÖZTEMEL, E., & Salmona, M. Ö., (2009). A general framework for an agent-based service performance assessment system in local governments. EUROPEAN JOURNAL OF INDUSTRIAL ENGINEERING , vol.3, no.4, 436-449.

ÖZTEMEL, ERCAN, And MAHMURE ÖVÜL ARIOĞLU. "A general framework for an agent-based service performance assessment system in local governments," EUROPEAN JOURNAL OF INDUSTRIAL ENGINEERING , vol.3, no.4, 436-449, 2009

ÖZTEMEL, ERCAN And Salmona, MAHMURE Ö. . "A general framework for an agent-based service performance assessment system in local governments." EUROPEAN JOURNAL OF INDUSTRIAL ENGINEERING , vol.3, no.4, pp.436-449, 2009

ÖZTEMEL, E. And Salmona, M. Ö. (2009) . "A general framework for an agent-based service performance assessment system in local governments." EUROPEAN JOURNAL OF INDUSTRIAL ENGINEERING , vol.3, no.4, pp.436-449.

@article{article, author={ERCAN ÖZTEMEL And author={MAHMURE ÖVÜL ARIOĞLU}, title={A general framework for an agent-based service performance assessment system in local governments}, journal={EUROPEAN JOURNAL OF INDUSTRIAL ENGINEERING}, year=2009, pages={436-449} }